1. Who we are
Adaa360 is a Saudi HR consultancy providing competency frameworks, employee assessments, learning and development, and HR advisory services. For this website and ordinary business inquiries, Adaa360 is responsible for deciding how the personal data described in this policy is processed.
Where Adaa360 processes employee, assessment, survey, benchmarking, or project data for a client organization, the relevant client agreement, project notice, confidentiality terms, and agreed controls will also apply.
2. Personal data we collect
Depending on how you interact with us, we may collect:
- Contact details, such as your name, work email, phone number, organization, and job title.
- Inquiry details, such as the service area you select, messages you send, attachments you voluntarily provide, and information discussed during calls or meetings.
- Client project information, meaning all information reasonably required to provide the agreed services, such as role data, organization structures, policies, compensation inputs, competency materials, assessment requirements, stakeholder comments, and other project documents or working files shared by the client.
3. How we use personal data
We use personal data for clear business and service purposes, including to:
- Respond to inquiries and consultation requests.
- Understand your organization's needs and recommend an appropriate service path.
- Prepare proposals, scopes of work, contracts, reports, and project deliverables.
- Deliver agreed consulting, assessment, survey, benchmarking, and learning projects.
- Maintain necessary business, accounting, contractual, and compliance records.
For compensation benchmarking or market comparison work, Adaa360 may retain benchmark-related information in an aggregated, anonymized, or role-level form where it is not tied to identifiable personnel information.
Where consent is required, we will seek it in an appropriate manner. Where processing is necessary for pre-contract steps, contract delivery, legal obligations, or legitimate business purposes permitted by applicable law, we may rely on those bases as appropriate.
4. Sharing and disclosure
Adaa360 does not sell personal data. Personal data is shared only where necessary for the relevant inquiry, project, legal obligation, or agreed service. Recipients may include:
- Authorized Adaa360 personnel or approved consultants involved in responding to the inquiry or delivering the agreed services.
- Professional advisers, auditors, or legal advisers where needed.
- Government authorities, courts, regulators, or other parties where required by applicable law or valid legal process.
Where a project requires the use of external platforms, assessment tools, survey tools, cloud services, or scheduling tools, the relevant arrangement will be handled through the applicable project agreement, provider terms, or client-approved process.
5. Data retention
We retain personal data only for as long as needed for the purpose for which it was collected, unless a longer period is required for legal, contractual, accounting, audit, or legitimate business record purposes.
- General website inquiries are retained for a reasonable period needed to respond and manage follow-up.
- Proposal, contract, invoice, and client project records may be retained for longer where required for business, legal, accounting, or audit reasons.
- Employee-level assessment, survey, or project data is protected by design and privacy controls, and will be deleted, anonymized, aggregated, or returned according to the client agreement, project notice, or agreed retention approach.
When personal data is no longer needed, we will delete, anonymize, aggregate, or securely archive it as appropriate.
6. Your privacy rights
Subject to applicable law and verification requirements, you may have the right to:
- Be informed about how your personal data is collected and used.
- Request access to your personal data.
- Request correction or completion of inaccurate or incomplete personal data.
- Request deletion or destruction of personal data where applicable.
- Withdraw consent where consent is the legal basis for processing.
- Submit a complaint to the competent authority where you believe your rights have been affected.
To exercise your rights, contact us using the details below. We may need to verify your identity before acting on a request.
7. Security and confidentiality
Adaa360 applies reasonable organizational and technical measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, confidentiality obligations, secure storage practices, and limiting access to those with a business need.
Higher-risk employee, assessment, survey, or project data is handled with privacy-by-design controls, limited access, confidentiality safeguards, and deletion, anonymization, aggregation, or return procedures according to the relevant project arrangement.
8. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The latest version will be posted on this page with an updated effective date.
9. Contact Adaa360
For privacy questions, requests, or concerns, contact us at:
- Email: info@adaa360.sa
- Phone: +966 570 600 360
- Location: Saudi Arabia
Please include "Privacy Request" in the subject line so we can route your request properly.